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Quality and deviation reports in Mybring

Quality and deviation reports in Mybring

Mybring's quality and discrepancy reports give you an overview of delivery quality and discrepancies: actual delivery time against estimated delivery time, and discrepancies in production - from missing pre-notification to returned to sender. The reports that are available to you will depend on which customer numbers are linked to your user.

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Parcel customers in Norway  

Those who send Norwegian parcel services have access to these reports: 

  • Delivery quality: shows actual delivery time against estimated delivery time. 
  • Returned to sender: shows which shipments have been returned. 
  • Missing pre-notification: shows which shipments Bring has received without an EDI message. 
  • Attempted deliveries: shows shipments where delivery to recipient has been unsuccessful. 
  • Probable delays: shows shipments where delivery to recipient is likely to be later than Bring's recommended delivery times. 
  • Customer errors: shows shipments with a barcode error.

Parcel customers in the Nordics  

Those who send Nordic parcel services have access to these reports: 

  • Delivery quality: shows actual delivery time against estimated delivery time. 
  • Returned to sender: shows which shipments have been returned. 
  • Missing pre-notification: shows which shipments Bring has received without an EDI message. 
  • Attempted deliveries: shows shipments where delivery to recipient has been unsuccessful. 
  • Address quality: shows Business parcel shipments with incorrect postal code in the recipient address. Bring attempts to correct errors and deliver the parcels. 
  • Customer errors: shows shipments with a barcode error.

Groupage and partload customers in Norway

Those who send Groupage and part loads in Norway have access to these reports: 

  • Delivery quality: shows actual delivery time against estimated delivery time. 
  • Attempted deliveries: shows shipments where delivery to recipient has been unsuccessful.